I am still running a G4 dual OSX tiger/OS9 set up, which they were nice enough to warn me Leopard will not do. So I am going to wait till the next one that comes along. They are running out of cats to name it after. I had a glitch with an Ipod, and they were all set to swap it out right there. In the work I do, Macs are the standard, so PCs are not worth it. I haven't used one in almost 7 years now, when I decided I had given the last hour of my labor to the world of IT professionalism. In general, I would say the hardware issues are the same or greater with PCs vs Macs, and it really depends on who made what. Bad capacitors make unhappy computers, same as amps. Apples customer service is great. The operating systems are just different. I just prefer Macs these days.