G&L intonation problem

[BTL]

I can understand how this might happen as the JB seems to be the only 20 fret "vintage spec" model in the Tribute line. Did the incorrect 21-fret neck have a rounded heel like the 20 fret version or a square heel like the rest of the line?

[Pilgrim]

I haven't looked at the neck, but I will.

Just received this response from G&L:

Hi Albert,
Pleasure speaking with you, your return authorization number is (XXXXXXX) use this number for reference in case you have any questions. We will be shipping out a replacement neck out to you under warranty via FED EX, if you have any questions email me back, all the best.

Memo Romero
G&L/BBE SERVICE MANAGER
2548 E. FENDER AVE. STE. E
FULLERTON CA. 92831
714-897-6766 ext. 156

[godofthunder]

  Glad that worked out for you!

[Pilgrim]

The replacement neck arrived today via FedEx.  it's a nice snug fit.  I transferred the hardware and found that the fret work was better done than on the original, which is nice.

Now it intonates properly and I like the satin finish on the neck.

[BTL]

That's a great looking bass. I'm glad it worked ou!

[Dave W]

I'm glad it worked out for you. Props to G&L.

[OldManC]

Beautiful bass, and I'm really impressed with G&L for making it right.