Yeah, something fishy is going on. All the assets were split amongst several Goodwill centers AND the truck driver brought back wedding photos? Doesn't sound like a normal way to seize assets and regain any sort of lost revenue.
I had a truck repossessed years ago - almost a week after I had made all payments necessary to become current. One phone call to the bank was all it took. After being treated like a bad 6-year-old a few weeks earlier, I jumped on that bank manager full force. He apologized, and said that I could pick my truck up anytime. I had just started a new job, and was working nights, as well. I told the guy that I had to take a cab to the first day of one job, and would have to take a train to the second. He ended up driving the van to me in person.
In the case of this family in Austin, there should have been action taken right after the first phone call. I hope that EMC Mortgage becomes a quick casualty of the current real estate market.
Anyone got a phone number for them? Heh-heh...