Dear Sirs ...

[uwe]

http://cgi.ebay.com/GIBSON-Letter-Info-Sheets-plus-Extras-Ripper-Bass-NR_W0QQitemZ120266857735QQihZ002QQcategoryZ118985QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

"In 1977 I bought a Gibson Ripper Bass, but after a while I decided that it did not meet my expectations, and ended up writing to Gibson to tell them so. You are bidding on what I received: a typewritten letter on GIBSON's letterhead signed by Product Specialist T. L. Green, the gist of which is "maybe you just don't know how to use it"...typical.  Also included are three pages of info about the Ripper, the original envelope, and the Warranty Card for the bass in question, which is, of course, long gone. Rust spot in top left corner where a staple was removed, otherwise nice condition, and an interesting item for Gibson bass fanatics ...

And I still insist that the Ripper just wasn't that great a bass...sorry, Gibson."





Let's just say I have sympathy for the then young man's sentiments! But at least back then they took the time and bother to argue for their product.

Uwe

[Chris P.]

Great story!

[Dave W]

"Typewritten letter"? Was that some ancient form of communication? 

I like his FAQ. Straight to the point, no paragraphs of tiny print.

[godofthunder]

I got a kick out of his FAQ also ! I think I will copy it for my auctions.